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Social Listening's feature for lead generation and social selling. It collects posts that ask for a recommendation of a product similar to yours and finds posts in which users complain about your competitors. You get a feed of sales opportunities in the app, in real time.
No matter how busy you are, that's no excuse to miss an impactful conversation or be late with your response to a customer. Set up email alerts in Social Listening, and we'll deliver daily or weekly summaries of new mentions straight to your inbox so that important discussions never slip your attention.
Important conversations keep happening when you're at the office, on the go, at home, or traveling. Log in to Social Listening from your desktop, laptop, smartphone, and tablet, and manage your daily marketing tasks from anywhere, anytime.
Social Listening's Reach helps you instantly see how many people are involved in and exposed to any conversation. Sort mentions by Reach to see the most impactful discussions first, and prioritize your marketing efforts to reach bigger audiences faster.
To keep your social media routine uncluttered, Social Listening will group shares and retweets under the original post and organize different kinds of mentions into folders. Replied to a mention? Mark it as done to instantly move it to a separate folder. Want to save a post for later? Star it to add to favorites. Would like to view unread posts only? There's a folder for that, too!
Social Listening monitors every corner of the Web for mentions of your keywords in real time, ensuring you are the first to know about the conversations that can impact your business — so you can react to them promptly, before anyone else.
Track the growth in the number of your mentions and their collective Reach, sort mentions by positive, negative, and neutral with sentiment analysis, identify top influencers by social network, compare several alerts, and analyze progress with Social Listening's analytics. Happy with what you're seeing? Get a shareable link in a click to give your colleagues and clients immediate access to reports and statistics.
Social Listening tracks mentions for keywords in any language, any given location, and all across the Web. Whether you're a small business monitoring the local media or a big brand with mentions all over the globe, we've got your back.
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